“We've never regretted a dime of what it cost us to do that remodeling, because we have so enjoyed our updated house. However, now that (we) must sell our home and move out of state, we are more...
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—Alan & Susan
“We've never regretted a dime of what it cost us to do that remodeling, because we have so enjoyed our updated house. However, now that (we) must sell our home and move out of state, we are more pleased than ever, for remodeling has turned out to be a terrific investment! We have just received an offer on our house that is two-and-a-half times what we paid for the house nine years ago. Our real estate agent was so impressed when he learned that Strite... had done the work that he put your company name right in the listing. It's a name that stands for quality.
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—Alan & Susan
“As many do, I had some trepidation considering such a large project. However, the people at Strite...truly made what can be a negative experience a very positive one. Professionalism, expertise,...
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—Doug & Christine
“As many do, I had some trepidation considering such a large project. However, the people at Strite...truly made what can be a negative experience a very positive one. Professionalism, expertise, and unfailing courtesy was demonstrated by every member of their team, from the general manager to each tradesperson.
Not only was the remodel carried out in a timely, cost-effective manner, every care was taken to ensure minimal disruption to our household. The few times the project became stressful, a team member would express with kindness, good humor, and friendliness the desire the make the situation comfortable for our family.
The final result of their mission and teamwork is a home that is beautiful and efficient, and that does not appear to have been remodeled. I can say with confidence that I would happily work with (Strite) in the future, and recommend them highly to others.
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—Doug & Christine
“What every homeowner hopes for is a remodeler who can provide ideas and then convert these ideas to fact within a set budget and in an efficient, timely manner. Strite...has provided us those...
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—Ned & Luci
“What every homeowner hopes for is a remodeler who can provide ideas and then convert these ideas to fact within a set budget and in an efficient, timely manner. Strite...has provided us those things twice now and if we need any future work our first contact will be with Strite...
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—Ned & Luci
“It was a pleasure working with you and your staff from the very beginning. We were well treated and well taken care of by each member of your organization, something not often found in today's...
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—Jim & Jolynn
“It was a pleasure working with you and your staff from the very beginning. We were well treated and well taken care of by each member of your organization, something not often found in today's market here in Boise. Even your subcontractors upheld the standards of your permanent employees. That's pretty incredible! Thanks for giving us such a great experience with our remodeling!
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—Jim & Jolynn
“Like most people, my husband and I approached our remodeling project with a mixture of excitement and apprehension, having heard many stories about remodels gone wrong....
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—Eric & Brandy
“Like most people, my husband and I approached our remodeling project with a mixture of excitement and apprehension, having heard many stories about remodels gone wrong. Every time I look at my house now, it is with a mixture of delight and happiness, and your company is responsible for that….the level of customer service that we received from your staff every day made me feel like this was the most important job you had.
[Strite] was consistently available for even the smallest questions. I knew by their actions that our day-to-day remodeling experience was just as important to them as the final product. [Their] sense of humor and enthusiasm for the construction process was unmistakable, and affected the entire team at my house, including trades people. When I’d come home in the middle of the day for a question or to check on something, I entered the house to sounds of hammers, saws, hard work, and laughter.
Your team had our best interests at heart every day, whether the topic was budget, functionality, quality construction, or aesthetics. We are delighted at the result, and admire the top-notch way your business operates. Thank you so much for a positive experience.
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—Eric & Brandy
“We began this project with great anticipation and high expectations. We can wholeheartedly state that our expectations were not only met, they were exceeded in every respect. ...
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—Mark & Lisa
“We began this project with great anticipation and high expectations. We can wholeheartedly state that our expectations were not only met, they were exceeded in every respect. Strite sets a very high standard or service, quality, and customer satisfaction, and you do truly stand by your work in every way, start to finish.
When we first began thinking about this project we set some guidelines in choosing a remodeling firm.
- We wanted a well-respected, quality oriented, and professional firm.
- One whose focus was on the client and in creating an addition to our home that was complementary of the existing architecture and neighborhood.
- Provide a remodel that was cost-effective (on budget), again quality in construction and materials, and carried out in a timely fashion, and finally,
- Work with our specific needs and somewhat nebulous ideas – turning them into a great end result.
Strite met our needs and desires in every way… We interviewed quite a few remodeling firms and Strite won hands down. Every discussion with the Strite team reinforced that Strite’s goals were exactly the same as ours. With so many horror stories in remodeling we began this process with a little bit of trepidation. However, everyone at Strite is so professional and dedicated to the client that any fear we had was immediately put to rest – and never resurfaced during our entire remodel. The true measure of a company is how one deals with small problems that will inevitably crop up AND in taking steps to prevent most problems in the first place. Strite is top-notch in both areas. Part of this is due to Strite’s great communication. Every aspect of the remodel was well discussed, documented, and outlined in a dated timeline and cost sheet – before construction began! This certainly aided in staying within budget and on schedule.
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—Mark & Lisa
“When we hired Strite, we believed they were the best contractor not just for our remodel but also for our family. They exceeded our expectations in all aspects. ...
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—Ty & Jacqui
“When we hired Strite, we believed they were the best contractor not just for our remodel but also for our family. They exceeded our expectations in all aspects. We chose to live in our home with our three young children during the remodel. Strite went out of their way to make sure we were comfortable and taken care of. Each team member was sensitive to our children’s safety and health concerns. The daily crew was incredibly friendly and professional and treated our family and our home with respect. The workers catered to our children’s endless curiosity and fascination. Even the trades people were friendly and respectful. Strite touted themselves as a professional team and they truly are. The entire team works incredibly hard to provide top-notch service and good communication is at the heart of their success. Staying on budget was also a high priority for us and Strite was right on. Our home is now wonderfully updated, contemporary and comfortable and we look forward to watching our children grow up here.
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—Ty & Jacqui
“Now that the addition work has been completed on my home, I wanted to express my appreciation to you and all of the team at Strite not only for the quality of the work, but also for exceeding my expectations all along the way....
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—Jill
“Now that the addition work has been completed on my home, I wanted to express my appreciation to you and all of the team at Strite not only for the quality of the work, but also for exceeding my expectations all along the way. From the first meeting we had, through the design and construction phases, I was continually impressed with the availability and responsiveness of each member of your team. Those qualities alone would be enough for me to recommend you to friends or use you for a future project on my own home, but there was more; I felt like each of the Strite employees I met really put themselves in my shoes and did the work to the very best of their considerable abilities.
I had been through the initial phases of a renovation and addition project for a home I own outside Washington, DC, with a premier company with a national profile, yet I felt more confident and secure with Strite than I did at any point in the process with that project. From our initial meeting, when you were somehow able to intuit what I wanted instead of what I was saying, your design plan and suggestions improved upon my wildest dreams. You heard my concerns about ensuring that interior natural light be preserved and suggested a skylight that has enhanced the livability and enjoyment of my original space in a way I had never imagined or would have thought was possible. I appreciated that your suggestions brought me options to consider, but I never felt "upsold." Your design proposal and explanation of your working process were enough for me to see that Strite was the leading choice for the job, but what sealed the deal was your attention to detail. In short, at every step of the way, Strite worked proactively not reactively. I was extremely impressed with your desire to not only execute Strite's part of the project well, but to look at my home holistically and ensure the enhancement of the entire structure.
As the construction date approached, I was scheduled to be out of town. I was relieved and impressed that Strite stepped in and coordinated with my landscaping company to arrange to have a tree relocated to facilitate the construction access, and you had a certified arborist brought in to consult about another mature tree that was very near the addition location. Once work commenced, the project manager, Ed Lee, was diligent about keeping me updated and introducing me to the trades people who were working on my home. I can't say enough positive things about those trades people. I happen to be home most of the day, so it was important to me to feel comfortable with those who were working on the project. To a person, they were courteous and efficient throughout the process. I have a cat and a dog who are not used to commotion, and from the moment that I saw that their names were on the DOW [Description of the Work], I knew that they would be considered in the execution of project. The cat is an indoor cat, and I had confidence that when I left that she would not be allowed to get out. As strange as it sounds, I never felt an invasive presence in the house despite having a skylight dropped into the kitchen ceiling, a master bedroom window and wall reconfigured and part of a back wall removed to connect a new room. Your crew was painstaking about cleaning up each night and not leaving work uncompleted in the evening or over the weekend that in any way would have an impact on my use or enjoyment of the house.
I also have to thank Brad Millspaugh for his weekly progress updates and for working with me on a minor billing issue and payment schedule. He was great to interact with, and I appreciated the speed and certainty of his responses to my inquiries. Ultimately, I enjoyed working with all of you because I always felt like a valued client and not just a person who was writing a check; I really enjoyed doing business with your company because I felt that each of you treated me considerately and genuinely appreciated my business. As a customer, there is no better feeling.
I would appreciate your sharing my comments and thanks with all those who worked to make my project such a success. You may also feel free to share them with any prospective clients who may find my views valuable. I would also be willing to speak with anyone who is considering using your services and has questions or just wants to talk through the process.
Thank you again for all your work at enhancing my enjoyment and appreciation of my home. Be assured Strite will be my first call when I am ready for my next project!
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—Jill
“The only bad part about having work done by Strite design + remodel is that it spoiled me for working with other contractors....
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—Greg & Margie
“The only bad part about having work done by Strite design + remodel is that it spoiled me for working with other contractors. Our project took about four months and I never had one incident of something not done when I was told it would be done or something not corrected immediately if needed. The hassle one sometimes has of having to battle about each little detail, and call and then call again simply didn’t happen with Strite. Our remodel job was really stress-free. It was a pleasure working with all the people in you organization. [My wife] and I thank you for a great job.
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—Greg & Margie